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Inquiry and Complaint

Driven by our belief of responsible lending and in order to ensure utmost transparency towards our customers, we place at your disposal in both Arabic and English, your Rights and Duties list.

Customer Rights & Duties
Key Fact Statement - Spark Loan

INQUIRY AND COMPLAINT / إستمارة الإستعلام والشكوى

Please fill in below form. يرجى ملء النموذج أدناه
Please check the reCaptcha before submitting the form
All Fields are required / حقول اجبارية
Dear Customer, Please note that we will contact you within 3 days of registering this inquiry/complaint. The duration of the reply shall not exceed 15 days unless exceptional or client-related delays occur.

NB. This complaint will be treated in utmost confidentiality.
إلى العملاء الكرام، سيتم الاتصال بكم خلال 3 أيام من تاريخ استلام هذا الاستعلام/الشكوى. لن تتعّدى مهلة الإجابة 15يوًما ما لم ينجم أي تأخير عن أسباب استثنائية أو على صلة بالعميل.

ملاحظة: سيتم التعامل مع هذه الشكوى بمنتهى السرّية.

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